Mexicana does not care about customer satisfaction and has no customer service. Mexicana is a third world-mentality company and all personnel is crooked. You will be so sorry if you fly Mexicana. Recently I flew from Mexico City to DFW and the flight was so late that Customs in Dallas had to cancel the flight. We got no help or explanation about what went wrong. We were just asked to exit the plane and told to get a new passing board for next day – I had a project next day and got ducked for the day. We had to pay for our hotel, Dinner... read full review »