I added minutes to my account on-line the night before I was to make an 8-hour car trip. When I checked my phone the next morning at 7am (when I was ready to leave), the minutes had not registered to the phone. I called & had to call back at 8am (when the technical department opened) to speak with a representative. This rep was able to get the minutes to show up on my phone, but the phone would still not make or receive calls. I called TracFone back & was transferred between a few people until I reached someone who tried to reactivate... read full review »