Due to the lack of responsiveness by Oncor, I am now writing a complaint for my parents, seeing as they have no power to do so themselves. They live on Claybrook, in the Lake Highlands area in Dallas, TX, and have been without power for over 60 hours. Well over 30 phone calls have been made on their behalf to attempt to reach someone at Oncor, all of which had no answer. Each time it goes directly to an automated voice system, which gave them a confirmation number, 5524. Unfortunately, there is not an option to use this number and find out how... read full review »