We rented from Car Hire UK and found they had the best complaints resolution services and gave us a goodwill gesture of £20.00 off our next rental and a free upgrade, if you have a complaint email, George Henderson in the customer care team he is really helpful. You can write to www.car-hire-uk.com Car Hire UK 165 Masons hill Bromley Kent BR2 9HW 0870 9222839 read full review »