This order for this product from this company was never initiated and was declined before any processing of the credit card and this company went ahead and processed the amount. The original order was not understood by my daughter and I was unaware of this. When given the option of continuing or declining, she clicked decline and yet, they processed my card. I want a refund and I have a cancellation number from them, but I am finding out they are a bad business and are noted for this activity and say they will refund, but do not refund at all... read full review »