I can't believe as a potential new customer you would allow your Philippine reps to be on the front-line of your service calls. These are pure idiots you have attempting to service customers. On two ph calls this evening one lasting more than 30 minutes until I got so frustrated with the incompetent rep that I hung up. When calling back and requesting a Supr. the same rep attempted to fool me into believing she was a diff person. Even I had enough sense to know better I then got Ana who claimed to be a supr. Again I noted my frustration... read full review »