Best Buy as a superstore is not customer friendly. If they are, their employees have not been informed and their attitudes reflect such. I purchased a computer monitor which subsequently broke. Brought it into Best Buy's Geek department. The Geeks shipped it out to their repair department in Atlanta for repair. After 8 days, Atlanta called me to state the monitor could not be repaired for lack of a part. I was told to go back to Best Buy and pick out another monitor comparable to the one I had and that there would not be a charge... read full review »