I'VE BEEN A ESTABLISHED CUSTOMER FOR AT LEAST A YEAR AND HALF... I EVEN HAVE AUTOMATIC BILL PAY ON MY ACCOUNT. I CANCELLED MY INTERNET B/C MY COMPUTER HAD A VIRUS. I CALLED TODAY 02/17/10 TO READD IT THEY SAID THEY NEED A CREDIT CARD ON FILE NOT A DEBIT BUT A CREDIT CARD. PER MATT THE REP THEIR NOT GOING TO USE IT BUT, THEY NEED IT TO COMPLETE MY ORDER. I TOLD HIM I DIDN'T HAVE ONE HE SUGGUESTED THAT I ASK SOMEONE I KNOW??? WTF Y WOULD I DO THAT...I WOULDN'T FEEL COMFORTABLE DOING THAT AND IF UR NOT GOING TO USE Y IN THE HELL DO... read full review »