I have been a long-time customer of TMobile, utilizing its services since 2002. My dispute began as a result of a billing error that TMobile refused to address. For most of 2008, I used the unlimited text messaging service. I switched to the 1000 month before switching back unlimited after incurring overage charges. I spoke with a TMobile rep who confirmed the service change which would reflect the following billing cycle. About 2 billing cycles later, I was shocked to find an excess ~$300 charged through autopay. I checked my... read full review »