Promises made... 1) 'We will email you within 24 hours of receiving your device' (website) - PROMISE BROKEN. 2) 'We will return your call within 24 business hours' (phone message) - PROMISE REPEATEDLY BROKEN. 3) 'At this time, we estimate that it will take 36-48 business hours for your repair to be completed. ' (email) - PROMISE BROKEN 4) 'This part will arrive within 5 business days, and your repair will be completed within 3 business days of the part arrival.' (email) - PROMISE... read full review »