MY WIFE AND I SEPERATED AND I TOOK OVER THE LOAN PYMTS ON THE VEHICLE. AT THAT TIME I DISCOVERED THE LOAN WAS PAST DUE. I MADE ARRANGEMENTS EITH CAPITALONE THROUGH THEIR PEOPLE. ALL PAYMENTS WERE AUTOMATICALLY DEDUCTED FROM MY CHECKING ACCOUNT. THEY CONTACTES ME AND REDUCED MY MOMTHLY PYMT TELLING ME I WAS NOW CURRENT I STILL RECEIVE THE COLLECTION CALLS AND LETTERS. I HAVE COMPLIED WITH THEIR WISHES ON EVERYTHING. APPARENTLY THEIR PEOPLE DO NOT COMMUNICATE WITH ONE ANOTHER OR ENTER PYMTS AND COMMUNICATIONS IN THEIR SYSTEM I WILL NEVER RECOMMEND CAPITALONE FOR ANYTHING IN THE FUTURE, AND I AM CONSIDERING FILING A LAWSUIT read full review »