This company is a fraud, takes for ever to do an installation. There is not other land line service available in my area. I need a line that is not VOIP. They are taken advantage of not competition for this segment here in SW florida. They change due date on my paperless account, Late Fee is more expensive than phone service. they charge in advance, no credit for down time I can't believe that companies like this can still doing business today, Crap service very very expense. I'm considering take my alarm off premises since phone service cost more than alarm itself... BEWARE CENTURYLINK = THIEVES read full review »