I applied for a free credit report from Experian - Credit Expert and decided to cancel it the same day. I emailed the Company and received a response to say they were looking into my email. I then found my credit card had been charged £6.99 and after a lot of searching, I found a freephone contact number for Experian and rang them. They said I could not cancel via email (funny the email I received did not say this!) and had to ring to cancel. They then agreed as a'Goodwill' gesture, to refund the latest monthly payment (which... read full review »