This company does not stand by their full customer satisfction guarantee at all so beware before you order. They will allow you to return a photo album that is very poorly made with really bad quality pictures but you still have to pay $10 to $15 to ship the album back to them. So what kind of guarantee is this if it costs you money for their bad product? When you call customer service, no one an speak straight English. The quality of the call center is so bad that they had to transfer me 4 times to find somebody that could speak decent English. Don't be fooled by their 100% guarantee. They will charge you for shipping the product back. read full review »