I started my refinance on my home 2/16/09 today is 4/21/09 still waiting to sign paper work. I have been banking with Bank Of America for the last 7 years and thought I would get treated good. I thought wrong and as soon as we get our loan done I am closing our accounts out..I am done with the Bank Of America ! ! ! No wonder they are in trouble they deserve it ! ! No service.. never return phone calls or emails...I don't recommend BOFA to anyone. Wells Fargo here I come and I hope they are better. read full review »