If you don't get the telrphone number you want when you sign up you fan forget ever getting it. I bought 5 years of service over 2 years ago because they promised I would be able to port my existing phone munber over shortly. Check and see what they are still saying about number portability today. As for their online service, forget it. Once when I contacted them on their ridiculus online Chat service about progress toward the above my Magic Jack was still working. However, they still told me I needed to install an update. I did as they... read full review »