I have only been dealing with these people a couple of days and it has been a f...ing disaster. First, I couldn't get anyone on the phone so I tried the chat feature. No luck- no one available. So I kept trying until finally I got someone through the chat. I set up my account and was supposed to get an email with my password but that never arrived. I again tried to call but could not get through- ALL AGENTS ARE BUSY, TRY YOUR CALL AGAIN LATER seems to be their idea of 24 hour customer service. So I kept trying both the chat and the phone... read full review »