Dear Board, On Sept. 1st, 2009, Patricia Wade received a call from a woman named Carmen about an AT&T Bundle includinging telephone, Internet and Directv. I'm her son Michael Wade who takes care of her Medically since she was released the second time from a nursing home. She is sharp in mental abilities and the next day was her 72nd birthday, (9/2/1937). I have recorded all conversations and after about third conversation, was told I could ask for name of costomer service reps. name an ID #. So in a Composition notebook... read full review »