I cannot stand bad customer service. This company has no tact and their supervisors lack service skills. I have had my Victoria Secrets account for over 10 years. I have just cancelled. This Account Assure charged me $3.99 over a service I did not subscribe for nor requested to join. When I received my bill, I called them to let them know I was not going to pay for something I had not subscribed to. Their answer was "you must have because that's the only way we would have charged you. I tried to tell them I had not done it but... read full review »