The company sells refurbs as new period. My TV was missing the side sticker you get on a "NEW" TV touting features like 240hz and such. I asked the rep said Brand New. Clearly Not. I left other negative ratings on this company but they don't seem to show up? hhmm? Louis called me and accused me of being fishy before ever asking why I gave such a review like I did. He had no CLASS. I kept the TV because of reading the horror stories all over about REFUNDS. I wish I went somewhere else. read full review »