I have been completely ripped off by Npower this year. Overall I am paying more than double what neighbouring flats/appartments pay. This is due to their "sculpted" gas scheme whereby they encourage you to use as much gas as possible and reward you with a cheaper bill (which is inevitably catastrophic for the environment). If you are are careful with your usage, as I am, in my case as an attempt to save money and the environment, then you are punished with ridiculously large bills. This long and cold winter in which I have used a... read full review »