In April, 2009, we attended a travel club presentation in Lincoln, NE, for which we were to be awarded a 3-day-2-night trip FREE. We had to pay $50 each up front (fully refundable good faith money?!?) and later had to pay $86 each for taxes and fees. On Nov. 14, 2009, we received a letter from Certs, Inc. saying that they could not find the "vacation" we requested, but if we would return the form, we would be reimbursed the entire $272.00 within 30 days of the letter's return. We signed and returned the letter the very next... read full review »