I called customer service and after explaining I was told thatt here was nothing they could do and i should email the regional director. I absolutely doubt that i will ever get a response. here is that email. Hello, my name is____________ and I have an issue that I would like to discuss with you regarding the service I received at one of your stores. Your email was given to me when I contacted customer service. An employee at the store in question told me the manager was on vacation, so the customer service rep told me to contact the... read full review »