Contracted Excell Duct Cleaning to clean our furnace ducts in early December. Workmanship and technique was comparable to a reality show of a nightmare. Contacted the Sears contractor, surveyed the "mess" and said immediate action required. After refusal of the same crew and technique to come back plus partial reimbursment, I began to call all of the Sears head managers and to no avail. It is now mid February and nothing has been done. No money and still and a messy house. It is difficult to breath and eyes water all of the time. So... read full review »