This store has the worst customer service I've seen in 10 years. I bought a laptop that was offered on the website with a package worth $150. They gave it to me without th package saying they can't match the offer and then I came back again to replace it with another laptop since I felt like being deceived and they wanted to charge me a restocking fee for exchange. The manager was very rude. I spent over $4000 over the years on this store but this will be my last time buying from Bestbuy. Please be aware when buying things even within the 14 day period since they'are gonna charge you if you exchange. Very frustrating. read full review »