"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Wade)

Pottery Barn
Wade February 23, 2010
First of all, my husband and I spent over $4000 on a bedroom set from PB. To waive the delivery charges for the nightstands we decided we would purchase them directly from the store. When we got the nightstands home and unwrapped, one of them was badly damaged. PB asked no questions when returning it, but charged us an additional $68 to order a new one as they had no more in stock. This is ridiculous - The customer should not be charged additional because a store does not have an item in stock. Unfortunatly we had no other option than to... read full review »
Filled under: Home & Garden Location: United States

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