I have the same light melting/fire hazard issue with complete denial by Sears Service. Just filed with Chicago BBB. I looked into the problem closely several times as it occured over the past couple years, but could not determine why it happens sporatically. Sears tells me we left the door open, but this is certainly not true as the fixure melted to a point of disrepair and near fire yesterday, I kept checking on it over a period of 1-hour, closing the doors and checking closely to make sure they were closed, there is no way they were not... read full review »