I had an Empire sales person come out to my house and I decided to purchase a kitchen floor from them. At signing, they emphatically inform you have 3 days to cancel with no obligation. Today, my husband and I decided to cancel and I called and was COMPLETELY BULLIED AND TOLD OFF BY THE CUSTOMER SERVICE CANCEL REPRESENTATIVE, his name is RICK. He would not listen to me. He kept asking me and kept asking me, WHY DO YOU WANT TO CANCEL? WHAT DON'T YOU LIKE? at first, I was going to buy into their marketing and let the sale sit for a week or... read full review »