I had rented several times from Redbox, mostly without error. Its a good 25% chance, however, (In my experience), that one will receive a non-functional DVD. I had just paid for these rentals not wanting to hassle with their (or what they call their) "Customer Service". No longer. I rented once again..sigh, and it was a non-functional DVD. I emailed customer service and asked them what I should do with this DVD as I did not want to return it to the machine for another unlucky customer to retrieve and then be... read full review »