I had a $39.95 charge show up on my checking acct on Thursday, December 3rd, 2009. At 4:18pm I called and spoke with Tiffany, I asked what a charge was for, I then informed the employee that I did not authorize this transaction and would like to request a refund. Tiffany said no problem she will take care of the refund. Confirmation # (Cancellation of service): 61368 Confirmation # (Refund): 4FC53 To put a long story short, From Dec 3rd to today, Feb 23, I have been attempting to collect this refund that I am entitled to. I have called... read full review »