I just read some very similar complaints about DirecTV on their original sales pitch to the Installers pitch, all of which has not been the case. $39.95 a month turned to $65 a month on my first month. After many letters, email & phone calls, I recieved a call from an executive secretary named Caroline. She informed me if I cancelled my complaints she would straighen my mess out and return to the $39.95 as I was told. A year later it went back to $65 a month and this time couldn't get through with Caroline, but after weeks of hard... read full review »