The order of flowers were great. The delivery was on-time. What they don't tell you until after you confirm your order is that you are automatically enrolled in their blooms rewards program that cost $9.95 per month. I am pretty savvy but did not realize this until I received a charge on my account. When you call to cancel they are rude and will not refund you your money because "it is your own fault". They need to be more honest and open with their clients. Have it on the front page about your charges! read full review »