Our organization sent two written letters to AT & T to terminate service. Each of which they ignored stating that they will only honor a phone call from us. Of course we get the "press 1 for this", and "press 2 for that" and eventually get put on hold. By the time we got ahold of their representative they in fact cut our services as requested but ignored the letters (that were sent two months previously) we had sent; meaning they said we owed them. All in all we complained to the BBB with little affect and now with the... read full review »