In June, I bought a Samsung X460-44G laptop for about $1, 300 and it included a 1 year warranty. On December 17th, I submitted my laptop for repair because the keys were malfunctioning. I get a call saying the latch in the back of the laptop was damaged but my warranty would cover the cost to repair the damages, despite my 1 year parts warranty. Both Samsung and UPS denied responsibility. The issue finally gets forwarded to the Executive Repair Center a month of dispute later where I spoke with 10 different associates, all of whom informed me... read full review »