Kay Jewelers has the worst warranty service that I have ever purchased, further more they have the STAFF that is equal to the warranty. THey are unable to back what they sell when it comes to expensive items and they are confused as to where to ship the item when it needs repair. Now I never heard of a ring going out for an inspection for three weeks to only find out that it was sent to the wrong place. Then it takes anothet three weeks to go out to the right place only to find out that they will not honor there. read full review »