Bought a dog tag as a birthday gift surprise for someone. Knew that shipping was going to take a while so I ordered over a week in advance and payed by CC over the phone. A week pasts and still not product. I call in and finally they tell me "it had been shipped to the wrong address (girl took the wrong zip code) and no one called to ask what the correct one was. After I called for the third time and they tell me what happened. I was livid. They claimed to have called and left a message (which was a complete lie) because it was my cell... read full review »