I was seeking support for vista. I was asked what I would billing to pay for a solution. $14, $20, $30 . The deposit was required before any assistance was provided. After a few useless suggestions, I had the option to Accept the Answer to validate the charge. Their suggestion was useless, definetely not from an expert so I didnt accept the answer. They still charged my card, but I called my bank who reversede the charge. So fukkk them, their crooks. Do not use them read full review »