Today is Feb. 17, 2010 and Thermospa charged my credit card on Jan. 12, 2010 for a replacement pump that they ordered for us on Jan. 8 and we still have not received it. Yesterday when my husband called to find out where the pump is their customer service rep. told my husband that it's only been a month or that maybe we should winterize our spa. In the middle of the Winter!!! Did she just get off a boat? I think I'm going to call Richard Blumenthal at the CT State Attorney's office because I don't think a business can... read full review »