Western silver has done the same thing with my mother 2 years in a row. She has always given her children sterling silver Christmas bells with the year ingraved on them. Last year they charged her credit card twice. This year they charged her for sterling silver but sent cheap dipped metal. This is her daughter, I have been involved for the past two years with this co. Last year it took until May to receive a $254.00 refund. This year we are still trying to resolve this... As of today 2/19/2010 after returning the... read full review »