USER REVIEWS (novakop)
US Airways
The WORST service experience I have had at an airline. After I missed my United connection flight due to the fact they had us sitting on the tarmac for well over an hour, I was booked on the first US Airways flight on Monday. After trying to check in at the self service kiosks (FYI, did you know they absolutely refuse to check you in 30 mins prior to take off) and then asking several people to help me, I FINALLY found someone who would help me. She then proceeded to issue me a boarding pass for the next flight to Charlotte, not the flight that... read full review »
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