After reading several other complaints about Verizon, I couldn't help but add my experiences. Every negative comment regarding Verizon is true and I have also experienced myself over the years. I've had Verizon home telephone services for many years, ONLY because that is what is available in our area. I have no other option. When I talk to the customer service reps, most have been nice people and they apologize for the billing errors, offer you things to appease your anger and not lose you as a customer, only to have me see on the... read full review »