I have only been with this company now for 7 months. The salesman was very knowledgeable about his product and had a no pressure approach. It actually took a couple of weeks to decide which company I was going to choose but he answered all my questions with patience. The technicians name was Johnny and he was excellent and on time for the system installation. I really liked the fact that when he was done he took the time to show me all the features of the system. Alarm went off once by accident when I let my golden doodle out to the back yard, they called pretty quickly. All in all I am happy. read full review »