This Home warranty company never pays for its customer repairs. They have a way to avoid payments or take more back from the customers. With my recent experince, here is the way it works: If any appliance breaks down, a technician (approved by them) will come and inspect the appliance and then he will send the company a report. In the report, they always include few things, which they consider modifications or not covered items. They charge about $400 to $500 for these "modifications" or "not covered items" and this we have... read full review »