They have had my laptop in for repair for three months and it is still not fixed. It's a long story, but to get to the point there is no way I'd ever buy ANYTHING again from Best Buy. they are horrible and so is Geek Squad. Very rude and they have no interest in making the customer happy, you are lucky if the managers return your call. They sold me a lemon computer, and are wasting my time endlessly without result. I won't buy a Gateway computer again either - they are an endless wave of frustration also, and the computer I... read full review »