I have tried to be cival about canceling my account since Sept 09, its now March 2010. They refuse to cancel my account. They want me to continue service with them after I have told them in the most civil way I can at this point, I do NOT want their service. They just try to talk and talk. What dont they understand. I DO NOT want your service. End of story. The BBB recieved almost 300 complaints last year. I wonder why. I bet they can beat their old record. You have got to be good at something. They figured out something to be great at, its being a horrible company. read full review »