We bought all of our appliances for a new home 2 1/2 years ago from the local Sears store...great experience. We bought an extended warranty on several items. Now, Sears will only tell you what DAY they are coming and will not give you a time frame (i.e. 8 AM to noon). I have to take a whole day off work. Not acceptable. Then, a service person shows up and diagnoses the problem, tells me the part will be shipped to our house and to call Sears when it arrives. Of course, it doesn't come and two weeks later I get a call from Sears that... read full review »