We called on 2/24/10 to make a change on our services, after Verizon had already over charged us on boxes. We wanted to go back to the orginial bundle that we started with ten months ago. From then on it's has been HELL!! They turned off our phone Monday A.M. and we haven't been able to get an answer to when it will be back on. Its has been over 53 hours without a phone and my husband is a heart patient. We have made call after call on our cell phone and can't get anyone to tell us what is going on, or return our call. I have... read full review »