Hearthside Distributors is by far the worst internet company I have ever worked with in ordering equipment. BEWARE of the fine print in their terms and conditions statement. There is no such thing as "consumer is right" with them. All responsibility is on the consumer when ordering parts and equipment. They are never at fault. I ordered parts from them to install a wood burning flue in my home. Their website did not provide adequate parts descriptions to ensure I was ordering the correct items. I ordered more than one part that I... read full review »