I had two windows up on TripRes to pick one of two reservations. I picked the Palm and they booked me in two different hotels. DO NOT USE THESE PEOPLE. They claim they were kind cancelling the reservation I wanted and would not cancel the reservation at the TRUMP that I did not want. I am now submitting them to VISA fraud and every agency I can find. Since I told them that, they cancelled my Trump Reservation and will not refund the money. Fraud TripRes, Fraud! Avoid these clowns like the plague. TripRes are liars and cheats. read full review »