Received Instyler, couple weeks later had round cell go flying off while I was curlinh hair. Could not reattach end. Called, had a hard time because I bought it from QVC. finally after several calls and QVC having to call them on my behalf, I received an RA #. Shipped item the exact way I was told. I sent it certified. They received it, Feb 8, 2010. I called Feb12, was told they did not have it. I gave them the tracking number, was told it was not input into computer yet. Takes 24 hours. Told them it had been 5 days since they had it. Was told... read full review »